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| Group
collects feedback from direct and indirect beneficiaries,
stakeholders, and project volunteers. |
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During
and after the project, take time to evaluate the service.
Evaluation is a type of reflection at the program level
that allows the group to analyze their service efforts,
document the results, and engage in continuous improvement.
You can evaluate every stage of the project, from community
needs assessment through reflection. Find out what worked,
what didn’t work, and what you can improve for
next time.
Evaluation is more effective when you ask volunteers,
beneficiaries, stakeholders, and other community members
to evaluate the project. Don’t focus on only one
group, because each person has a different perspective
of the same picture and can offer a comprehensive look
at the service. Also, don’t ask questions just
for the sake of asking. Make sure that you genuinely
care about the information you’re collecting and
that you can and will use it to improve the program.
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The
Giles County 4-H Honor Club conducted a Leadership and
Character Development Camp for 6th - 8th grade students
in the county. Along with a service learning project for
the entire group, the teen leaders conducted educational
programs on the Six Pillars of Character–trustworthiness,
respect, responsibility, fairness, caring, and citizenship–and
leadership styles. The group evaluated their service efforts
through questionnaires and comments from campers, parents,
and leaders. According to the camper evaluations, 94%
of participants learned more about being a good citizen,
87% gained self-confidence, and 100% learned about being
a good leader. When asked about the effectiveness of the
service learning project, leaders and beneficiaries gave
the camp an average rating of 4.67 on a five-point scale. |
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